Complaint Data (As per Annexure B)

Formats for investors complaints data to be disclosed monthly by IAs on their website/mobile application:

DATA FOR THE MONTH ENDING – DEC 2023
Sr.No. Received from Pending at the end of last month Received Resolved* Total Pending# Pending complaints > 3months Average Resolution time ^ (in days)
1 Directly from Investors 0 0 0 0 0 0
2 SEBI(SCORES) 0 0 0 0 0 0
3 Other Sources (ifany) 0 0 0 0 0 0
Grand Total 0 0 0 0 0 0

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

TREND OF MONTHLY DISPOSAL OF COMPLAINTS
Sr.No. Month Carried forward from previous month Received Resolved* Pending#
1 Mar-24 0 0 0 0
2 Apr-24 0 0 0 0
3 May-24 0 0 0 0
4 Jun-24 0 0 0 0
5 Jul-24 0 0 0 0
6 Aug-24 0 0 0 0
7 Sep-24 0 0 0 0
8 Oct-24 0 0 0 0
9 Nov-24 0 0 0 0
10 Dec-24 0 0 0 0

 

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

TREND OF ANNUAL DISPOSAL OF COMPLAINTS
Sr.No. Year Carried forward from previous year Received Resolved* Pending#
1 2024-25 0 0 0 0
Grand Total 0 0 0 0

*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.

Note – The complaint data presented in above table is based on SCORES

Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Krunal 7096190322 help@moneywealth.co.in 09:00am to 6:00pm
Head of Customer Care
Compliance Officer Krunal 7096190322 help@moneywealth.co.in 09:00am to 6:00pm
CEO